PRIVACY POLICY

The City of Pigeon Forge does not discriminate based on race, color, or national origin in federal or state sponsored programs, pursuant to Title VI of the Civil rights Act of 1964 (42 U.S.C. 2000d).

The Pigeon Forge Department of Tourism (“PFDOT”) respects the privacy and confidentiality of individuals who visit the PFDOT Website located at www.mypigeonforge.com . The PFDOT maintains this Privacy Policy to help you understand the commitment of PFDOT to safeguard the privacy of the information you provide to the PFDOT on the PFDOT Website. This Privacy Policy outlines the information which PFDOT will collect from you on the PFDOT Website and how PFDOT will use that information.

Collection of Your Personal Information by PFDOT
The PFDOT’s mission is to provide you with personalized services and offerings designed to enhance your Pigeon Forge, Tennessee. To do so effectively, PFDOT collects the following information:

(a) Personally Identifiable Information. PFDOT, through the use of the PFDOT Website, only collects personally identifiable information about you when you voluntarily provide such personally identifiable information to PFDOT using the PFDOT Website. If you do not wish your personally identifiable information to be collected, please do not submit it.

(b) Information from the Use of “Cookies”. The PFDOT Website employs “cookie” technology. Cookies are small pieces of data stored in files on your computer allowing the PFDOT Website to track your use of the PPFDOT Website as you visit and revisit the PFDOT Website. The use of cookies by the PFDOT Website complies with generally accepted programming standards and practices. Please note that you can choose to block the use of cookies through settings in your web browser but be advised that certain features of the PFDOT Website may not work properly without them.

Use of Your Information by PFDOT
It is the policy of the PFDOT not to sell, share, transfer, or rent to third parties any information you provide to the PFDOT, through the use of the PFDOT Website, without your written consent except as required by operation of the law or in compliance with legal authorities; provided, however the PFDOT may share your personal information with certain third parties (“Target Third Parties”) without your written consent in order to further the purpose for which you voluntarily provide the PFDOT with the information. Additionally, the PFDOT engages third party information management service providers to help maintain efficient operations. Because such information management service providers may access our systems, such information management service providers may have access to your information. The PFDOT does not transfer or relinquish ownership of information maintained about you within PFDOT systems and databases to such information management service providers but requires these information management service providers to sign confidentiality agreements to keep all confidential information and other proprietary information found in our systems confidential.

The PFDOT routinely collects, compiles, and reports statistics and information reflecting the use of the PFDOT Website and information services in order to enhance membership services, advertising services, improve marketing and promotional efforts, analyze PFDOT Website usage, improve the PFDOT Website’s content and layout, generate aggregate reports on trends, interests and behavior and enhance service offerings.

The PFDOT reserves the right to take any action the PFDOT deems prudent or necessary to safeguard the PFDOT Website and your information in the PFDOT systems and databases from malicious or unwarranted attack by viruses, hackers, or other miscreants.

Collection and Use of Your Information by Third Parties
Please note that third parties offer goods and services on and through the PFDOT Website. We assume each such third party has its own internal privacy policy and data collection and use practices. The PFDOT does not have any responsibility for their practices.

Changing and Deleting Your Personal Information
You may request the PFDOT change or delete your personal information in PFDOT systems and databases by submitting a detailed description of the desired action to the email address [email protected] or calling the PFDOT at 1-800-251-9100.

Please note that after the PFDOT processes a change or deletes your personal information from active PFDOT systems and databases, it is possible that non-active residual copies of your information may still exist in PFDOT systems and on archive or backup media.

Your Consent
By using the PFDOT Website, you consent to the collection and use of the above-described information by PFDOT (and Target Third Parties, in which case, once such Target Third Party is in possession of your information, we can not control such Target Third Party’s use of your information). If you do not agree with the terms and conditions stated in this Privacy Policy, please do not access or use the PFDOT Website.

Electronic Newsletters
We offer free, electronic newsletters, updates and email reminders as a service to our registrants, based upon your voluntary subscription. You will only receive an electronic newsletter if you have requested it (opted-in). We do not share our mailing lists with any third parties, including advertisers or partners.

Control of your Password
You are required to control the security of your password. We are not responsible for any damages arising out of the loss or misuse of your passwords. If you have forgotten your password, please go to the appropriate page and enter your email in the appropriate box and resubmit it. Your password will be emailed to you shortly thereafter. Note that we will never ask for your password in an unsolicited phone call or email.

Your Questions and Concerns
If you have questions or concerns about this Privacy Policy or any of PFDOT’s use of your information, please contact the PFDOT at the following email address: [email protected]

Changes to this Privacy Policy
On occasion the PFDOT may amend or change this Privacy Policy by updating or revising this posting, with the revised terms taking effect as of the date of its posting.

Updated: January 23, 2023